Our Partners in Letting Management
and Client Money Protection 

Holders of The Queen’s Awards for Enterprise: Innovation 2021

Strengthening Letting Management
Through Trusted Partnerships

As part of our commitment to ensuring the highest standards in lettings, we are pleased to collaborate with leading organisations across the industry.

These partners are dedicated to safeguarding client money, providing certification, and ensuring compliance with the latest regulations. Below, we highlight how our partners play a vital role in protecting client finances as well as enhancing the view and integrity of our industry.

Money Shield is a trusted client money protection (CMP) scheme that offers peace of mind to landlords and tenants by ensuring that any client money held by letting agents is protected. With a strong commitment to financial security, Money Shield steps in to compensate landlords, tenants, and other clients if funds are misappropriated by a lettings professional.

By joining Money Shield, agents demonstrate their accountability and adherence to strict financial standards, making them a reliable choice for anyone in need of property management services. This scheme is fully approved by the Ministry of Housing, Communities, and Local Government (MHCLG), providing an extra layer of protection in line with government

Propertymark is the UK’s foremost professional body for property agents, representing more than 17,500 experts in the industry. It ensures high standards of professionalism, training, and ethics across various sectors including letting agents, estate agents, and auctioneers.  One of the key services provided by Propertymark is its robust Client Money Protection (CMP) scheme, in which Agent HealthCheck plays a key part.

Propertymark’s CMP scheme safeguards client funds in the event of property agent theft or misappropriation and is a mark of trust for clients, assuring them that their financial interests are protected, while also helping agents comply with legal obligations.

Client Money Protect (CMP) is a leading government-authorised client money protection scheme that shields landlords and tenants against financial loss if an agent misuses or mismanages client funds. CMP plays a crucial role in ensuring that letting and estate agents comply with mandatory regulations regarding client money handling.  

By joining CMP, agents are not only demonstrating their commitment to financial transparency, but they are also complying with legal requirements to protect client funds. CMP also provides a straightforward compensation process in the event of a claim, offering financial security to landlords and tenants alike. 

The Tenancy Deposit Scheme (TDS) is a government-approved provider for tenancy deposit protection in England and Wales. TDS plays a crucial role in protecting tenant deposits by ensuring that funds are held securely and returned in accordance with the terms of the tenancy agreement. It also provides a dispute resolution service to handle any disagreements between tenants and landlords regarding the deposit.

In addition to its deposit protection services, TDS offers a Custodial Scheme and Insurance-backed options, ensuring that client money is always handled with the utmost care. TDS is a vital partner for lettings agents looking to offer tenants the reassurance that their deposits are fully protected.